When something bad happens, something you’d rather others didn’t know, it is not abnormal to hope that you can manage the story and keep...

Are You Winging Your Internal Communications?   It seems counter-intuitive but introverts often make some of the best communicators. The...

In the past 5-10 years, it’s become more and more apparent that the public expects the brands they support to make a public statement about

Crisis! The gravity of the word… One instinctively visualizes images of earthquakes, wildfires, a bridge collapse, war, the “this never...

A brand is the essence of a company, serving as its character that communicates to customers what to expect when engaging with it. ...